Scheduling Coordinator

About Us

Liberty Resources is a dynamic human services agency and a great place to work! Working for Liberty Resources means you’ll have access to great career opportunities, benefits and a supportive environment.  Our rapid growth is providing exciting opportunities in all areas of our organization.  

Liberty Resources Integrated Health Care is looking for a Scheduling Coordinator to play a vital role in ensuring timely access to integrated care within a Certified Community Behavioral Health Clinic (CCBHC) and Federally Qualified Health Center (FQHC) Primary Care setting.

Our employees have passion around the services they provide and our corporate values of excellence and staff support.  Liberty Resources is dedicated to providing a wide array of services and supports to help individuals live their best lives.

We value service, excellence, and responsibility, seeing opportunity where others see barriers to success.

We strive to create and sustain an inclusive environment where everyone feels a strong sense of belonging.  

Position Summary

This position is responsible for optimizing provider schedules across behavioral health, primary care, and prescriber services; coordinating patient outreach; and leveraging data to drive scheduling efficiency.

The ideal candidate is detail-oriented, data-savvy, and thrives in a collaborative, fast-paced clinical environment.

Scheduling & Patient Access

 
1.

Conduct proactive outreach to patients to schedule appointments for therapy, prescriber services, and primary care.
2.

Ensure all available appointment slots are filled to maximize access and meet clinic productivity goals.
3.

Manage reschedules and cancellations to prevent gaps in care.
4.

Support same-day access and rapid response scheduling for urgent or high-priority appointments.
5.

Coordinate with the front office to maintain real-time awareness of availability across services

Collaboration & Communication

 
1.

Consult and collaborate with providers (behavioral health clinicians, psychiatric prescribers, and medical staff) to fill schedule openings.
2.

Work closely with site leadership to identify and resolve scheduling barriers impacting patient flow or provider productivity.
3.

Participate in interdisciplinary huddles to support coordinated scheduling across programs and services.

Data & Reporting

 
1.

Utilize Tableau dashboards and EHR reports to monitor scheduling efficiency, no-shows, and cancellations
2.

Support continuous improvement initiatives related to scheduling practices

Administrative & Operational Support
1.

Maintain accurate documentation of outreach efforts, appointment outcomes, and communication in the EHR.
2.

Assist in developing and maintaining standardized scheduling protocols
3.

Identify scheduling barriers and workflow improvement strategies to maximize the delivery of care.

 

Qualifications:


* One year college/technical school or High S...