CASE MANAGER (Philadelphia and Pittsburgh, PA; Titusville, NJ)

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Customer Management

Job Sub Function:
Customer Service Operations

Job Category:
Business Enablement/Support

All Job Posting Locations:
Philadelphia, Pennsylvania, United States, Pittsburgh, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at https://www.jnj.com/. 

This is a remote role available in multiple states within United States of America.

While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application.

We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available:


* Pittsburgh, Pennsylvania


* Philadelphia, Pennsylvania


* Titusville, New Jersey

Remote work options may be considered on a case-by-case basis and if approved by the Company.

We are searching for the best talent for a Case Manager located in Pittsburgh, PA, Philadelphia, PA or Titusville, NJ.

Purpose:

The Case Manager is a client-facing role responsible for responding to inquiries about patient programs, referral status, benefits verification, and financial assistance for Patient Service Center (PSC).

They serve as the primary contact for Healthcare Providers (HCPs), patients, internal and external teams, ensuring clear communication, efficient case navigation, and access to therapy.

Responsibilities:


* Act as the primary point of contact and case manag...