Business Analyst - Client-Side Services

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your role:
We’re looking for a passionate Business Analyst to help us deliver and manage modern infrastructure for the entire company. 

You will be part of the Client-Side Services team within TechOps.

This team covers all things Workplace and Identity & Access Management.

You will gain experience in a few areas, examples include Microsoft 365, Laptops and Mobile Devices, Collaboration and Productivity, Access Management and more.

Workplace and Identity Services are fundamental needs for the entire organisation.

For example, if it’s difficult for employees to collaborate, it could slow down the company, if it’s done well, it could transform the organisation. 

  

You will play a crucial role within multiple projects.

You will talk to people in IT and the business to understand business needs and act as the bridge between TechOps and people outside of TechOps.

You will gather data and make data-based recommendations, whilst also helping us solve business and technical problems.

Part of your role will include helping us make sure we’re creating a great user experience for the thousands of employees that use our services every day. 

  

The Team 

The TechOps team was created following the IPO of Elanco, separating from Elanco’s previous parent company Eli Lilly & Company.

TechOps is responsible for all IT Infrastructure across the enterprise and looking to take the opportunity to think differently, build for the future and leverage modern technologies, services and processes.

Internally, we like to describe TechOps as a ‘start-up within an enterprise’! 

  

Your Responsibilities:  


* Capturing business needs in the form of requirements or user stories. 


* Collaborating with people outside of TechOps, acting as the bridge between our engineers and the IT or Business teams. 


* Presenting business cases, using different data points to help us make the right decision. 


* Managing the backlog of requirements/user stories. 


* Prioritising needs within the backlog and making trade-off decisions. 


* Evaluating and testing our solutions before we roll t...