Field Service Representative (Part-Time)

Position Title: Field Service Representative (Part-Time)
Employment Type: Part-Time, As-Needed 

Position Summary:
We are seeking a reliable and experienced Field Service Representative to provide coverage on a part time basis during periods of employee time off (PTO) or increased service volume.

This individual will perform the full scope of responsibilities typically assigned to a full-time Field Service Representative but on a part-time, as-needed basis.

This role is ideal for a consistent and trained professional who can be called upon when needed, reducing the inefficiencies associated with utilizing temporary staffing services. 

Key Responsibilities:


* Serve as a liaison between Vitu, clients, and state agency partners to support workflow efficiency and compliance.


* Maintain a strong, positive working relationship with state counterparts.


* Receive, log, and process incoming mail and documentation.


* Prepare, package, and log transactions for delivery to the DMV.


* Transport documents to and from DMV offices, including pick-up and delivery of completed transactions.


* Log, scan, and track completed transactions.


* Prepare and ship processed transactions to clients.


* Enter data accurately into internal systems (e.g., Jira).

Qualifications:


* Excellent communication and interpersonal skills.


* Strong problem-solving abilities and attention to detail.


* Ability to manage multiple tasks and work independently with minimal supervision.


* Valid driver’s license with a clean driving record.

Pay Scale: $13 - $15 per Hour

Location: Fully Onsite (7011 NW 140th St​, Chiefland FL 32626)

Note:
This is a part-time position with variable hours, based on organizational need.

Candidates should have flexible availability and be open to working on short notice when coverage is required. 

Preferred Qualifications


*  DMV title and registration experience is a must.


*  Requires an individual with excellent communication and training skills.


*  Troubleshooting and problem-solving skills are a must.


* Strong writing skills


*  Must be familiar with various DMS systems that are used by MVSC clients.


*  A clean driving record and current State driver license is required.

Required Experience


*  Experience with Reports of Sale and other related DMV documents for both new and used vehicles


*  Experience with DMV accounting and bundle reconciliation


*  BPA program knowledge (E-filing)


*  Knowledge of DMV regulations pertaining to registration processing


*  Experience with Chrome and Firefox configuration and settings