Coordinator, Lien Services

The Lien Services Coordinator is responsible for handling incoming mail, conditional payment reporting, outreach for Proof of Representation documents, Medicare Advantage Plan ("MAP") Affidavit and HIPAA release, and outreach to MAP, Part D, Medicaid programs and Medicare contractors.

This coordinator role is not outwardly client facing at this time but will work closely with outside vendors and internal staff.

Each coordinator is responsible for successful communication, timely responses and providing overall excellent service.

If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

About the Day to Day Responsibilities of the Role


* Handle incoming mail, upload/index as directed.


* Routine follow-up on Letters of Authority and/or Proof of Representation documents.


* Routine follow-up on HIPAA release for MAP services.


* Outreach to Medicare Advantage, Part D, and Medicaid Programs.


* Follow-up with Map/PartD/Medicaid to obtain lien letter


* Conditional payment reporting to Medicare contractors.


* Follow-up with Medicare contractors to obtain Conditional Payment letters.


* Responsible for sending out assigned documents.


* Responsible for following up with client on all missing information/documentation.

About You and How You Can Excel in this Role


* Detail-oriented, organized, and quality focused


* Customer service and communication skills, both verbal and written


* Excellent technical skills and working knowledge of Microsoft Office


* Able to work independently, self-directed, highly motivated


* Desire to work in a fast-paced, professional, team-focused environment


* Flexible and adaptable


* 0-2 years' experience


* Associate's or bachelor's degree preferred

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About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale.

We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.

We value learning, caring and results and make inclusivity and diversity a top priority.

In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong.

We relentlessly and ethically pursue innovat...