Computer Based Training Officer - Agency Education/Information Services

The County of Riverside's Agency Education/Information Services Division at Riverside University Health System's Medical Center seeks a Computer Based Training Officer to join our team in Moreno Valley.

This position will be responsible for planning, designing, developing, and authoring computer-based training programs along with web-based trainings and videos, and providing support to staff in computer-based training usage.
Preferred Qualifications:


* Experience creating and managing online learning modules


* Experience with Adobe Captivate


* Experience with Adobe Creative Cloud Suite


* Basic Graphic Design Skills and knowledge & experience pertaining to Photoshop, Illustrator, Adobe Suite, etc.


* Experience with PowerPoint


* Experience with Microsoft Office


* Experience with Moodle, HealthStreem or other Learning Management Systems


* Having experience and technical knowledge in videography/photography (including filming and video content creation).


* Familiarity with camera operation, lighting, and video editing is very beneficial for multimedia projects.

Schedule:

Monday through Thursday - Day Shift - 4/10 - 6:30am to 5:00pm (Remote work is not an option))

Meet the Team! RUHS WebsiteThe Computer Based Training Officer will be expected to:

1.

Administer Learning Management Systems (LMS)
a.

Administer LMS platforms, including Moodle and HealthStream.
b.

Create and manage user accounts for multiple departments, organize and update content, and track progress of current education modules.

2.

Develop and Maintain eLearning Modules
a.

Design, develop, and deploy courses using Adobe Captivate (Classic and current versions), PowerPoint, and iSpring Learning tools.
b.

Ensure course materials are consistent, intuitive, and aligned with the department's instructional guidelines.

3.

Technical Expertise
a.

Demonstrate familiarity with cPanel for content/server administration.
b.

Navigate and troubleshoot effectively within a Windows OS environment.

4.

Project & Time Management
a.

Adapt to an ever-changing environment, handling multiple projects and strict deadlines efficiently.
b.

Organize priorities and resources to deliver high-quality training modules within specified timelines.

5.

Customer Service & Communication
a.

Collaborate and communicate effectively with internal teams, stakeholders, and external vendors.
b.

Provide excellent customer support, including prompt issue resolution and technical assistance.

6.

Organization & Collaboration
a.

Maintain a systematic approach to course deployment, updates, and user inquiries.
b.

Work closely with Subject Matter Experts (SMEs) and departmental leaders to ensure training accuracy, relevancy, and best practices.

7.

Reporting & Stakeholder Communication
a.

Generate accurate reports on training progress and metrics.
b.

Present data and findings to stakeholders, offering clear explanations and recommendations.

8.

Videography (Preferred)
a.

Having exper...