Product Portfolio Operations Manager - Vice President

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager within the Customer Acquisition Marketing Platforms (CAMP) team, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

This role is designed to enhance engagement within the quad, which includes Product, Technology, Design, and Data & Analytics.

The primary focus areas are developing and implementing an executive engagement strategy, leading strategic and operational projects, providing impactful reporting and communications that clearly convey and support our strategy, initiatives, processes, and performance to leadership and key stakeholders.

Job responsibilities


* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives


* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices


* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized


* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs


* Collaborate across products to understand goals and objectives, providing actionable insights.


* Engage and partner with teams to plan and execute key ceremonies and executive forums, ensuring effective communication.


* Develop executive communications to tell the Customer Acquisition & Marketing Platforms story to leadership, aiming for buy-in, support, and advocacy for the portfolio.


* Conduct thorough analysis of product context, including market trends, competitive landscape, and customer needs.


* Ensure cross-product priorities, wins/watchouts, sequencing, and trade-offs are communicated clearly and consistently.


* Enable product owners with thought leadership, strategic, and analytical support as they develop new products and deliver on priorities.


* Manage operational rhythms for executive communications and reporting with clear timelines and accountability, while supporting training, maturation, needs assessments, and continuous improvement practices for operational efficiency.

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in program management or performance optimization


* Proven ability to demonstrate a deep shared knowledge and understanding of product specific context


* Proven ability to demonstrate exceptional consulting abilities to guide our partners in optimizing their prod...