Area Manager

Job Description
Job Title: Area Manager
Location: Regional opportunities across North America
Reporting To: Area Vice President

About the company
IWG is the unrivalled global leader in flexible workspace, six times the size of our nearest
competitor.

With 14 different brands, an impressive array of support services, and a world-class, end-toend digital platform for connecting companies to workspace, we're fully invested in our customers
success.

Our companies help more than 8 million people and their businesses to work more productively.

We provide
workspace for the world’s largest companies, delivering sustainable demand and income for our partners.
Digitalization and new technologies are transforming the world of work.

People want the personal productivity
benefits of living and working how and where they want.

Businesses want the financial and strategic benefits.
Our customers are start-ups, small and medium-sized enterprises, and large multinationals.

With unique
business goals, people, and aspirations.

They want workspaces and communities to match their needs.

They
want choice.

Through our companies we provide that choice, and serve the whole world of work: Regus, Spaces, No18, HQ
and Signature, just to name a few.

We create personal, financial, and strategic value for businesses of every
size.

From some of the most exciting companies and well-known organizations on the planet, to individuals
and the next generation of industry leaders.

All of them harness the power of flexible working to increase
their productivity, efficiency, agility, and market proximity.

Learn more about what we do for our team members and customers: www.iwgplc.com and what we do for
our partners: https://www.iwgplc.com/en-gb/develop-a-location

Purpose:
This role is a key member of the North America Leadership Team and reports directly to an Area Vice President.
The Area Manager (AM) is accountable for driving profitability by effectively managing sales and operational
performance across a defined geographic area with multiple business centers representing our brands.
The AM's primary focus is on leading a team of Area Sales Managers and City Managers, who, in turn, oversee
the operational teams managing daily center operations and the sales workforce.

Together, they work to
achieve revenue, occupancy, and profitability targets.

A significant part of this role’s success in our fast-growing, dynamic organization lies in driving revenue growth
through new sales, client upgrades, expansions, client retention, and service revenue.
IWG has an ambition to get to 30,000 locations over the medium-term by executing multiple strategies and
leveraging multiple channels including (but not limited to):

 Company-owned locations
 Managed partnerships (with building owners)
 Franchise partnerships(with building owners and franchise operators)
 M&A

Key Responsibilities:
1.

Managing Operations and Customer Service Teams
• Ensure all centers are consistently â...