Content Design Vice President

About the Team

J.P.

Morgan is transforming the future of private banking by incorporating strong Product and Design discipline along with emerging technologies into the products and services we create.The Global Private Bank Design team is dedicated to creating cohesive, industry-leading products and experiences that help clients and employees achieve their goals.

Our teams consistently innovate while adhering to the firm's data sharing principles of security, client control and convenience, and privacy.

About the Role
As the Content Design Vice President, you will be a strategic leader in shaping our digital products.

Your role will involve collaborating with cross-functional teams to assess product requirements, iterate on designs, and ensure alignment with business goals and user needs.

You will focus on crafting user-centered content that simplifies complex industry jargon and regulations, empowering clients to understand and manage their finances effectively.

In this position, you will lead content design for a high-profile, client-facing program.

While primarily functioning as an individual contributor, you will also mentor junior team members and guide designers in content standards and best practices.

With our team expanding, this is an exciting opportunity to join and contribute to building our practice.

Key Responsibilities



* Collaborate with designers, researchers, product, and engineering teams to develop and enhance digital products for clients.



* Develop content strategies across various product verticals to ensure consistency and alignment with user needs and business goals.


* Build and maintain strong relationships with key stakeholders, including senior leadership, to advocate for user-centered content design and secure support for content intiatives.



* Understand the complexities of localizing content for a global audience.



* Establish, document, and enforce content standards and best practices to ensure clarity, accuracy, accessibility, and user engagement.



* Stay updated on trends and best practices in content design and financial services and share relevant insights with the team.



* Use research and data insights to guide content design decisions.



* Ensure all content complies with legal and regulatory requirements.



* Facilitate cross-functional collaboration to seamlessly integrate content design with other aspects of product development.

Required Qualifications, Skills, and Capabilities



* 6+ years of experience in digital content creation, with a focus on UX writing, content design, and copywriting, including leadership roles in managing large-scale content projects.



* A bachelor's degree in English, Communications, Design, Business, Marketing, Finance, or a related field.

Equivalent relevant experience will also be considered.



* Proven excellence in writing, editing, and communication skills, with a strategic approach and attention to detail.

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