Lead Massage Therapist

About Us

Escape to The Westin Fort Lauderdale Beach Resort and discover the "Venice of America." Enjoy spectacular views of the ocean and Intercoastal Waterway and let the sound of lapping waves soothe your senses, day and night.

Our associates love working here, and we think you will too! We offer free employee lunches, free parking, and monetary incentives based on Trip Advisor and GSS mentions, among other perks.

Come find your home away from home and join the Westin team today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Supervise spa therapists/technicians and ensure the highest level of guest service quality in treatment delivery.

Provide services, as appropriate and qualified (i.e., body treatments, skin care and/or massage treatments), ensure staffing levels are optimal to control labor, maximize revenue opportunity and fill in for staff as needed.

Ensure all spa equipment is maintained.

Ensure all professional products are properly inventoried and ordered.

Recommend new treatments and spa services, and assist in their implementation.

Must have excellent communications, problem

Primary Duties:
1.

Serves as first point of contact for therapists/technicians needs/concerns, and communicates with director.
2.

Train treatment providers, manage room scheduling, book balancing, hands-on training, and monthly meetings.
3.

Serve as "Designated Establishment Manager" per FL.

Health Dept.

guidelines, stay abreast of all massage legislation and statutory changes to ensure self, therapists and business are compliant with state licensing.
4.

Know cosmetology state board and company safety and sanitary regulations and ensure service providers are compliant by inspecting sanitation log books, work areas for cleanliness, organization and that items are stocked and rooms shut down properly.
5.

Ensure spa treatment areas and dispensary are stocked and organized through daily inspection, and report any equipment or facility needs to spa supervisor and/or director.
6.

Assist in creating and managing a training program and operating manual for spa treatment providers to ensure consistent service to all guests.
7.

Maintain product use control through supervision of spa services, by pre-measuring products and maintaining monthly professional inventory.

Prepare suggested monthly supply and equipment orders.
8.

Facilitate and ensure smooth working relations between spa receptionist team and treatment providers so the highest quality of guest service is delivered.
9.

Be available to guests and treatment providers who have ...