Administrative Assistant/Compliance Specialist

Administrative Assistant

Location: Community Management Services Division | Full-Time | Inframark

Job Function / Purpose

The Administrative Assistant is responsible for performing basic administrative support tasks to help ensure smooth daily operations at Inframark's Community Management Services offices.

This entry-level role provides valuable support across multiple departments while delivering a professional and welcoming experience for clients, visitors, and internal teams.

Responsibilities



* • Answer and direct phone calls, including distribution of off- hours messages.



* • Greet and assist guests, clients, and customers attending meetings or appointments.



* • Perform general office support such as copying, filing, mailing, faxing, and supply inventory.



* • Maintain office directories, filing systems, and manage shared spaces.



* • Schedule meetings, reserve conference rooms, and support meeting logistics .



* • Initiate action items based on manager's meeting notes and distribute accordingly.



* • Coordinate catering and hospitality needs for internal and external events.



* • Draft and prepare basic correspondence including emails, letters, and memos.



* • Maintain accurate records, generate reports on compliance activities, and manage documentation required by regulators.



* • Perform risk assessments to identify potential compliance issues and vulnerabilities

✅ Qualifications

Education/Experience:



* • High School Diploma or GED and 4 years of related administrative and compliance experience.

Technical Skills:



* • Basic proficiency with Microsoft Office applications and internet usage.



* • Comfort with standard office equipment and phone systems.



* • Ability to work with numbers and handle cash transactions.



* • Typing speed of at least 35 WPM, including alphanumeric and 10-key.



* • Working knowledge of billing, payment processing, rate orders, and contracts.

Communication & Customer Experience:



* • Clear and professional communication.



* • Positive attitude toward internal and external customers.



* • Maintains composure in challenging interactions.

Problem Solving & Quality:



* • Attention to detail and accuracy.



* • Problem identification and escalation.



* • Regular quality checks on work performed.

Managing for Results:



* • Follows direction and completes assigned projects.



* • Complies with company policies and SOPs.



* • Manages multiple tasks effectively.

Leadership & Initiative:



* • Positive attitude and dependable work ethic.



* • Acts in line with Inframark's mission, vision, and values.



* • Takes accountability and accepts additional tasks when needed.

Physical Demands

The work is performed in a standard office environment.

Sitting, standing, walking, bending, and occasional lifting (up to 20 lbs.) ...