Lease End Specialist

Alta Material Handling group is seeking a highly skilled Lease End Specialist to join our team.

As a Lease End Specialist, you will play a crucial role in managing the end of term processes of leases and maximizing asset value by either selling, returning, or renewing the leased equipment at the conclusion of the lease term while ensuring compliance with legal and company policies.

Responsibilities:


* Manage and provide clear and informative details about the end of lease processes, options, resources, and expectations.


* Conduct inspections and evaluations of leased equipment to determine condition and next steps.


* Collaborate with sales and finance teams to develop lease end solutions that meet customer needs and coordinate returns with Account Managers and finance partners.


* Provide exceptional customer service and support to customers and team members throughout the lease end process.


* Maintain accurate records of lease agreements, customer interactions, and equipment status.


* Have the ability to review and understand equipment lease contract provisions and the end of lease term options.


* Follow-up on equipment inspections and ensure the inspection reports and other necessary documentation related to the return are received and processed timely.


* Maximize gross profit for purchase options, renewals and returns.


* Maintain and update accounts in ERP.


* Address issues such as early termination requests, equipment damage, or missing parts during the return process.


* Ensure lease extension documents are complete, accurate and prepared in a timely manner.


* Oversee the administration of lease extension agreements, terminations, and amendments.


* Prepare, issue, and track equipment orders.


* Quote Onsite Buyout amount(s) and Onsite Lease Extension monthly payments.


* Collaborate with Remarketing team to ensure accurate market value for trucks.


* Perform additional duties as assigned.


* Participate in cross-training initiatives to ensure coverage and support with the Lease End team including the New and Used Sales Teams.

Desired Skills and Qualifications:


* Bachelor's degree in business administration, finance, and/or 2 to 4 years of experience in related field preferred.


* Strong understanding of leasing processes and equipment management.


* Excellent communication and interpersonal skills to interact with customers and team members.


* Proficient in Microsoft Word, Excel, Outlook and ERP systems


* Detail-oriented with strong organization, time management abilities, and ability to multi-task.


* Exceptional written and verbal communication skills.


* Relationship driven and process oriented.


* Analytical and strategic.

Physical Demands/Work Environment:


* Physical/Sensory Functions:



* Regularly will use hands, sit, talk/hear, taste/smell; Occasionally will stoop, kneel, crouch or crawl; Occasionally will ...