House of Pricing Support

Join our “Sales Support Team” at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre!

Job Title: Expert Sales - House of Pricing Support

Job Grade – L (If this is part of the IJP announcement)

Job Location: Bogota

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2024” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF).

We are an organization of more than 4,800 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation).

Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest.

You will interact with people from all over the world and get the chance to a truly international organization.

As an Airfreight or Ocean Freight Pricing Expert you will support the execution of an improved global tender process for airfreight or ocean freight product.

The AFR / OFR pricing expert manages the technical translation of customer formats, including collection of the rates from the country teams not limited to: providing value proposition; translate bid strategy, customer requirements and network fit.

Key Responsibilities:

Bid Management:


* Manage and assist our sales force with preparing, finalizing and delivering a timely and winning proposal.


* Work in collaboration with our product teams to ensure our best pricing is presented in each proposal.


* Follow USBT process for all Bids and Utilize the US Bid Team standard templates.


* Comply with all deadlines set by the USBT manager and the customer.


* Manage bid projects assigned by the USBT manager simultaneously.


* Keep constant communication throughout the RFQ process with Commercial Owners, Regional product teams and internal stakeholders.


* Liaise with sales and product management respective to present and future opportunities.

 

Sanity Check & Review:


* Check of internal consistency with guidance/Pricing Instructions


* Challenge pricing as necessary with CACC/ROCC


* Support on re-rounds & final offers


* Validation with regional/countries as needed


* Analysis to support walk-away decision


* Support decision makers with final rounds

Support Continuous Improvement Processes:


* Shorten turn-around times & improve quality


* Work with Regional AFR / OFR teams to facilitate and enable competitive and differentiating AFR pricing solutions


* Others: As needed/required by Regional AFR / OFR Product.

Stakeholder: External


* Guidance of account owners to provide relevant data and BI as basis for pricing instructions


* Proactive bid preparation prior t...