Associate Control Tower (SLS)

Title: Associate SLS CRT

Location: GSC BOG

Key Responsibilities:

Provide support to the Sales Support team in US by:



* Support for Large Customer ad hoc & spot quoting.


* Receive, review, process, and redirect the quotes to the stations for export shipments from the USA.


* Support the US Incentive Team in activities such as incentive calculations, quality checks, and management of databases, among others.


* Create, update, and manage internal documents such as SOPs, process maps, and work instructions to ensure process clarity and compliance.


* Perform track & trace activities for shipments, ensuring timely updates to stakeholders and proactive resolution of issues.


* Contact DGF stations worldwide when required to request shipment information and ensure timely responses.


* Create, analyze, and distribute reports for the US Sales team according to the parameters specified by the BP, including sending relevant information to the respective stakeholders.


* Generate and deliver QBRs, MRMs, and other periodic reports as required, ensuring accurate filtering and analysis of data to support decision-making.


* Provide visibility to the Sales representatives and the accounts handled about current performance through continuous communication with the stakeholders.


* Generate Bids & Leads reporting and provide support based on the updates shared by the stakeholder.

 

Skills / Requirements:



* Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.


* At least 1 years in Logistcs process


* Good level of MS Excel and other MS Office tools.


* Good communication in English (verbal and written), (B2)


* Customer service and communication skills.


* Teamwork and autonomy