Senior Support Services Technician

The County of Riverside's Department of Public Social Services (DPSS) seeks a Senior Support Services Technician for their Facilities Support Division located in Riverside.



*

*Candidates must be able to participate in an on-call rotation and work occasional overtime.


*

*This position will require travel throughout the County of Riverside

The selected candidate will lead a team of 5 to 6 field Support Services Technicians and 4 Customer Support Representatives in providing department-wide services for more than 35 sites throughout the County of Riverside.

These services will include managing and working with internal and external stakeholders to address maintenance needs, provide customer service support, work with outside vendors including scheduling coverages, perform minor tradesman work, decommission efforts, furniture reconfiguration, warranty repairs, servicing door hardware, hanging pictures, boards and signage and providing on-call support for after hours emergencies.

Competitive candidates will possess experience in a lead role, processing work orders, maintenance experience, working with outside vendors and experience with Microsoft programs (excel, outlook, word).

Meet the Team!

The County of Riverside Department of Public Social Services is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

Can you see yourself here?• Over sees and assist with office build outs, staff moves, office furniture installations and repairs of facilities.

• Assist in providing building access for after-hours work.

• Act as a liaison in the field with vendors, contractors, and property management.

• Manages, organizes, receives, loads and unloads supplies and equipment from vendor trucks; operates forklift and pallet jacks to move pallets; inspects for damage and quantity received against requisitions/invoices and keeps inventory of the warehouse & workshop supplies, equipment, and furniture.

• Performs minor repairs; monitor, and analyses building equipment and a variety of electrical and mechanical appliances; and identifies needed repairs or maintenance.

• Services and repairs doors, gate locks and latches

• Directs and train crews in the maintenance and repairs of county facilities, and participates in the evaluation of the quality and quantity of their work.

• Organizes the replenishment of supplies, mixing of disinfectant solutions, moving furniture, changing curtains and drapes, and the collection and disposal of trash; performs all of the work reviewed.

• Monitors the following and reports findings: Employees' performance; supply ordering patterns and deviations; appearance of county buildings for aesthetics, and completed minor maintenance work.Experience: Four years in building maintenance and custodial work; minor repair work; basic techniques of receiving, storing, and issuing supplies and materials and inventory control.

Knowledge ...