HR Operations Manager

YOU TACKLE FOR QUALITY AND GREAT SERVICE.

THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.
 
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade.

And not just for our customers, but for every member of our team too.

To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express.

Position Purpose

The HR Operations Manager is responsible for implementing Compensation & Benefits programs at DHL Express while ensuring consistent execution of the HR policies and Employee Governance related matters as per the Egyptian Labor Law.

The jobholder provides recommendations to Senior Management team and Line Managers on day to day C&B and HR Operations matters in line with the market best practice and the business strategy.

Ensure that the day to day HR Operations (policies, procedures & payroll) are well implemented at an optimal level and in compliance with the Group guidelines and local legislative requirements. 

Principal Accountabilities:

1- Compensation & Benefits and HR Operations Management



* Act as custodian of the Compensation & Benefits policy and benefits matrix.


* Partner with managers to enhance understanding of the compensation approach, policies, and benefits.


* Implement Compensation & Benefits (C&B) programs and practices aligned with company positioning in the labor market and in full compliance with country labor law guidelines.


* Manage governmental relations related to Social Insurance and the Labor Law office (Forms 1, 6, 2).


* Handle ad-hoc social insurance and labor law inspections, ensuring timely submission of required documentation.


* Maintain accurate administration of all personnel-related matters, including regular updates to employee files.


* Conduct annual salary surveys (e.g., WTW and Mercer) to benchmark DHL practices against the market and ensure salary competitiveness.


* Run monthly staff cost analyses and recommend corrective actions where needed.


* Analyze survey results and submit recommendations for annual salary reviews, talent retention strategies, and turnover balance in line with market conditions, business objectives, and Regional Office guidelines.


* Manage the annual merit cycle and bonus payout, ensuring timely and accurate implementation.


* Collaborate with line managers to design and review incentive schemes, ensuring effectiveness and alignment with business goals.


* Oversee the implementation and communication of changes to compensation and benefits policies or procedures.


* Monitor monthly HR KPIs, conduct detailed analysis, and reco...