Sommelier - Pierre's (By Pierre Gagnaire) - F&B Service - InterContinental Dubai Festival City

Do you see yourself as a Sommelier at our Fine Dining outlet Pierre's (By Pierre Gagnaire) in InterContinental Hotel® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels.

These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites.

In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

       

A little taste of your day-to-day:


* Complete all tasks within allocated timeframes while minimising breakages. 


* Manage orders for aperitifs, wines, digestifs, and hot and cold drinks.

Provide informed recommendations and promote drink sales.


* Create and oversee the wine list, including appellations and vintages, and ensure it is up to date and well-presented. 


* Strictly adhere to health and safety regulations, fire prevention protocols, and internal regulations.


* Follow guidelines for the use and cleaning of equipment to prevent damage and ensure safety.


* Set up tables, glassware, and stands.

Maintain cleanliness and stock levels in the day’s cellar.

Ensure regular cleaning of the glassware table. 


* Coordinate beverage service with food.

Identify and create additional sales opportunities through attentive listening and tailored recommendations. 


* Maintain high customer experience and satisfaction levels, ensuring quality standards are met.


* Adopt a proactive sales approach to maximise revenue.

Propose innovative solutions for loss management and income optimisation. 


* Ensure accurate and transparent communication of information to customers.

Follow cancellation and offering procedures, maintaining traceab...