Account Manager

Are you a high-performing account manager with a hunter's instinct and a builder’s mindset? Do you thrive in fast-evolving environments where your ideas and initiative can directly shape a company’s future?
At Dexco, we're not just looking for someone to manage accounts — we’re looking for a strategic sales leader who can help drive growth, build the foundation of our sales and marketing engine, and elevate our presence in the legal tech space.
You'll oversee a robust portfolio of approximately 60 existing clients, while also identifying and winning new business across Canada.

But more than that, you'll be instrumental in laying the groundwork for scalable sales and marketing practices — from refining our value proposition to helping implement the tools, playbooks, and processes that will power Dexco's next chapter.
This is a role for someone with strong intrapreneurial spirit: someone who sees opportunity in ambiguity, embraces the early-stage grind, and wants to be a key player in building something great.

About Dexco
Dexco is a business unit of Harris Computer, a subsidiary of Constellation Software Inc.

(CSU.TO), dedicated to delivering innovative, client-centric technology solutions for the Canadian legal industry.

Our goal is to empower legal professionals with tools that streamline operations, improve service delivery, and boost productivity.

We believe in bold ideas, collaboration, and people who want to build.

What You’ll Do
This role is a mix of account management, business development, and strategic enablement. 

You will:
Grow and manage client relationships
•    Maintain and grow a portfolio of about 60 existing client accounts.
•    Become a trusted advisor and ensure long-term client satisfaction and retention.
•    Actively seek upsell/cross-sell opportunities within your accounts.
Hunt and drive new business
•    Prospect and close new accounts through outbound calling, targeted campaigns, events, and referrals.
•    Understand client pain points and present compelling solutions aligned with Dexco’s offering.
•    Deliver Dexco’s value proposition with conviction and credibility.
Help build our sales & marketing foundation
•    Contribute to the design and rollout of core sales processes, collateral, and performance tools.
•    Collaborate with leadership on defining ideal customer profiles, buyer journeys, and channel strategies.
•    Bring structure, ideas, and systems to support sustainable growth (think: CRM hygiene, pipeline dashboards, outreach templates, etc.).
Be a market guide
•    Stay informed on market trends, client challenges, and competitor offerings.
•    Attend legal tech trade shows and events across Canada.
•    Report field insights that can inform product strategy and marketing.

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What We’re Looking For

We’re looking for a versatile, bilingual pro who loves both the people side and th...