Customer Service Professional (Detroit Lakes)

Customer Service Professional

$ 19.47/hr.

Arvig: Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge.

We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage -a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference

What You'll Do

As a Customer Service Professional, you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.


* Be a Product Pro: Learn the ins and outs of Arvig's awesome products and services


* Solve Problems: Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happy


* Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills


* Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss


* Build Relationships: Collaborate across teams and make sure every customer feels confident and valued

What You'll Bring


* Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers


* A tech-savvy problem solver who's passionate about helping others


* Stellar communications skills and the ability to explain things in a clear, friendly way


* Attention to detail


* Resiliency, dependability, and a commitment to continuous learning


* High school diploma or GED required; an associate's degree is a plus!

Your Schedule

Monday - Friday, 9:30 a.m.

6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm.

Your Location

In-person: This position can be located in a variety of our locations including Detroit Lakes, Pelican Rapids, Melrose, Parkers Prairie, or Monticello, MN.

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.


* Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your perform...