Digital Product Portfolio Lead

Are you looking to ensure our product investments and roadmaps align with our strategic objectives, remove barriers to success and create ways for teams to continuously innovate on solutions-focused products and product features? If so, you've found the right team!

As a Product Portfolio Operations Manager in Commercial & Investment Banking (CIB), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities


* Partner closely with product, sales and service teams to manage product portfolio priorities, dependencies, and risks; maintain a prioritized backlog and track the delivery of digital enhancements


* Lead the intake process for new enhancement requests: This includes working with requestors to understand customer problems, perform data and business analysis to confirm the opportunity and document request in JIRA Align


* Oversee the progression of dependencies through the development lifecycle to ensure timely delivery and resolution: This includes ensuring items are reflected in JIRA Align correctly (hygiene) and facilitating conversations when there are capacity constraints and escalations to complete the book of work


* Support program updates to stakeholders and leadership team


* Facilitate the adoption of best practices and develop new tools and operating models to continuously improve the planning and prioritization processes

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or program management


* Proven ability to manage and implement operational effectiveness initiatives


* Proven ability to operate within the product development life cycle and agile methodologies


* Critical thinking; can be given an objective and break it down into a plan with little guidance and execute


* Problem solving; quickly identify pain points and opportunities


* Willing to learn; ability to digest and understand large amount of information quickly


* Proven experience delivering timely, high-quality executive communications, presentations, and reporting.

Attention to detail is a must


* Excellent relationship-building skills, with ability to establish trust and lead by influence


* Demonstrated ability to lead and implement change in a fast paced, complex environment


* Product or business analysis experience; proficient expertise in qualitative and quantitative analysis


* Prior working experience supporting product organization; or exposure to digital product delivery

Preferred qualifications, capabilities, and skills


* Familiarity with chase.com platform, Chase Connect or other digital experiences


* Familiar with Jira and Confluence for project tracking, collaboration or capturing high level business requirements

JPM...