Technical Onboarding Advisors Team Lead Vice President

Join Us as a Leader in Treasury Solutions!
Lead a dynamic team to transform client experiences with integrated treasury solutions.

Be part of a global organization that values innovation and personal growth.

Job Summary
As a Client Technical Onboarding Advisors Team Lead in our Treasury Services team, you will lead a skilled team to provide advisory services for complex integrated treasury solutions.

You will play a crucial role in enhancing client experiences and driving strategic initiatives.

We value teamwork, innovation, and a client-first culture.

Job Responsibilities


* Lead and manage a team of technical advisors.


* Set team strategy and collaborate with internal functions.


* Improve implementation processes and client experience.


* Manage team capacity and resolve issues effectively.


* Foster a client-first culture through open dialogue and feedback.


* Manage client and partner expectations throughout the implementation process.


* Coach and develop team members to enhance performance.


* Support client escalations with clear resolution paths.


* Streamline processes with Operations and Product Management partners.


* Identify and own business risks and issues.


* Build strong relationships with key partners in various departments.

Required Qualifications, Capabilities, and Skills


* Comprehensive knowledge of Treasury Services products.


* Experience in coaching or mentoring employees.


* Proven ability to manage conflict successfully.


* Skills in risk awareness and quality program setups.


* Excellent interpersonal, organizational, verbal, and written communication skills.


* Strong presentation and negotiating skills.


* Strategic thinking and adaptability to change.


* Experience with ERP systems and Treasury Management Systems.


* Demonstrated team-building skills and ability to work in a team environment.


* Microsoft Office Suite experience.


* Project Management, Payments, and Receivables experience or eagerness to learn.

Preferred Qualifications, Capabilities, and Skills


* Experience in building teams


* Ability to work in a diverse and innovative global organization


* Participation in Business Resource Groups


* Engagement in community volunteer opportunities


* Involvement in focus groups aimed at Innovation and Transformation

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and locatio...