Rental Coordinator

Our Construction Equipment group is seeking a full-time Rental Coordinator for our Middleboro, MA branch.

This role is responsible for the efficient & profitable operation of the branch rental department.

This individual will advise and make recommendations to the Rental Director with respect to the best interest of the branch rental department whenever & wherever activities of the company are involved.

Responsibilities include, but are not limited to:


* Receive all incoming rental calls



* Vetting rental leads and working with assigned sales team members


* Quoting rentals by using our internal rate sheet both verbal and written

New Customer Set Up


* Requesting Credit Applications


* Requesting Rental Forms


* Requesting customer's Certificate of Insurance and ensuring proper coverage



* Maintaining current COI's on file for each rental contract


* Explain & offer our RPP program

Processing rental payments via paytrace


* Processing all first time rental payments upfront

Create Rental / Demo Contracts / Internal Contracts


* Maintain 100% signed contracts and COI's in ERP


* Utilize SignNow

Managing Rental Fleet


* Utilize team's folder for approvals process


* Performing equipment transfers


* Working with the Transportation Coordinator for logistics needs


* Creating and utilizing traffic forms


* Utilizing JCB Livelink for machine tracking


* Auditing equipment data for accuracy


* Requesting the linking / de-linking of attachments


* Maintaining a profitable rental model

Requesting Rental Preparations and Rental Check-In's


* Working with the service department to ensure rental units are maintained and ready for rental


* Review all Service Work Orders billed internally to the rental department


* Review E-Inspect for damage and work collectively with the service department to determine billable customer damage


* Work with the Rental Manager to process all insurance claims


* Billing miscellaneous charges due upon rental return

Managing Rental Receivables


* Follow company COD policy


* Review weekly provided reports for past due accounts


* Issue rental credits when necessary



* Following credit protocols via "Approvals" in teams

Process payments via Paytrace as needed for any department

Processing Purchase Orders


* Coding trucking invoices


* Coding re-rental invoices


* Creating manual sales invoices as needed

Reporting


* Utilizing PowerBI



* Utilization


* Repair & Maintenance


* Freight Recovery

Participate in weekly rental calls


* Prep for meeting topics throughout the week


* Contribute to improvements in the rental department

Qualifications:


* Must be knowledgeable about the operation of a personal computer, Business system, & Microsoft Office.


* Minimum of 2 years' rental department experience.


* Possesses a clear understanding ...