Business Banking Area Manager

Job Summary

Responsible for the business development/sales activities of a territory and leadership of an assigned branch.  Serves primarily operating companies with specified annual revenues, lending needs up to a specified amount in total credit exposure and sources/originates any commercial loan opportunities.  Responsible for the discovery of full business and consumer relationship opportunities, and partners with branch team for their facilitation and development of consumer product or relationship referrals.

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


* Responsible for the acquisition, retention, and expansion of new relationships with small businesses.


* Increase HomeTrust Bank brand awareness in metro markets through consistent marketing efforts, active and engaged community involvement and leadership, and value-added ideas.


* Responsible for all phases of the customer service and sales life cycle for an assigned branch or territory, including lead generation, utilization of relevant systems, adherence to applicable policies, leveraging of product knowledge, assessment of credit worthiness of prospects, and facilitation of communication between internal partners and customers.


* Create, implement, and modify effective and targeted calling plans/strategies that guide activities from week to week.


* Regularly review branch sales reports, tracking weekly/monthly sales and service performance for the branch and individuals alongside the Branch Manager and Regional Market Leader


* Maintain overall accountability for branch operational safety and soundness and collaborate with Branch Manager and Regional Market Leader on the identification and assignment of daily tasks and activities.


* Coordinate and/or conduct regular branch meetings and coach branch staff on sales and service behaviors/techniques in the absence of the branch manager.


* Support Branch Manager and staff with small business banking sales training.


* Regularly work renewal and loan pipelines, effectively meeting necessary deadlines for maturity dates.


* Effectively collaborate with other lines of business within the bank to identify sales opportunities and provide outstanding customer experience and cross-sell and refer financial institution products and services.


* Provide leadership of assigned team, lead efforts in recruitment, interviewing, and training employees, plan, assign, and direct departmental work alongside the Branch Manager and Regional Market Leader.


* Coordinate interdepartmental goals to ensure alignment with company goals and vision.


* Coach and provide ongoing performance feedback to Branch Manager, set realistic and measurable performance goals, and ensure employees have appropriate professional development opportunities.   


* Effectively manage performance and assist ...