Account Manager - nVidia KAM

Primary Duties & Responsibilities

Strategic Account Leadership


* Develop and implement strategic account plans for CSP to drive revenue growth, profitability, and long-term partnership.


* Establish and nurture strong relationships with senior executives, engineering leaders, and procurement teams at the customer organizations.


* Align Coherent's product offerings with CSP's current and future needs, ensuring a consultative, value-added approach..

Sales and Business Development


* Own the sales pipeline for CSP's, managing the entire sales cycle from opportunity identification to deal closure.


* Collaborate with internal teams to create competitive proposals that balance customer value with Coherent's profitability.


* Exceed quarterly and annual revenue and growth targets for these key accounts.

Customer Advocacy


* Act as the primary point of contact and trusted advisor for customer stakeholders.


* Represent customer feedback internally to influence product development, operations, and support initiatives.


* Ensure high levels of customer satisfaction by addressing issues promptly and proactively.

Cross-Functional Collaboration


* Work closely with Coherent's product management, engineering, and marketing teams to deliver tailored solutions.


* Facilitate deep technical engagement between Coherent and customer engineering teams to drive innovation and design wins.


* Coordinate with other sales leaders to ensure alignment on strategic goals and shared opportunities.

Team Development and Leadership


* Mentor and guide junior account managers or support staff working on Microsoft and AWS accounts.


* Foster a culture of excellence and continuous improvement within the account management team.

Market Intelligence and Reporting


* Monitor and report on market trends, competitive activity, and customer strategies in the cloud services and optical networking space.


* Provide regular updates to the SVP of Sales for Communications on account performance, opportunities, and challenges.

Education & Experience

Master's degree in Engineering, Business, or a related field (MBA or advanced technical degree preferred).


* 15+ years of account management or sales experience, with a strong focus on optical networking, telecommunications, or related technology sectors.


* Proven success in managing and growing large, complex accounts, ideally with CSP


* Deep understanding of optical networking solutions, including coherent optics, DWDM, and data center interconnect technologies.


* Familiarity with CSP infrastructure strategies and procurement processes.

Skills


* Exceptional relationship-building, negotiation, and communication skills, particularly at the executive level.


* Strategic thinker with strong analytical skills and the ability to translate insights into actionable plans.


* Demonstrated ability to lead cross-functional teams and manage compl...