LMS Admin/Instructional Designer I

PRIMARY FUNCTION:

The Instructional Designer is responsible for creating engaging, effective, and learner-centered instructional materials for various delivery modalities, including e-learning, instructor-led training (ILT), virtual instructor-led training (vILT), and blended learning solutions.

Administers a LMS through regular administrative tasks, including user support to resolve issues, enhance functionality, and deploy new features.

Strong knowledge/ background in instructional design theory and practice, a working knowledge of learning technologies, and a passion for improving learning outcomes.

Level I work is closely managed and will work on projects of limited complexity and/or in a support role.

ESSENTIAL DUTIES:

Curriculum Design & Development


* Design and develop instructional materials, including lesson plans, eLearning modules, instructor guides, assessments, and job aids.


* Apply instructional design models (e.g., ADDIE, SAM) to create learner-centered experiences.


* Analyze learning needs through collaboration with subject matter experts (SMEs), stakeholders, and end users.


* Design and develop instructional materials including storyboards, course outlines, facilitator guides, participant workbooks, job aids, and multimedia content.


* Build and deploy e-learning modules using tools like Articulate Storyline, Rise, or Adobe Captivate.


* Ensure training content aligns with Caterpillar standards, industry certifications, and Gregory Poole's operational needs.


* Assist in creating and updating Technician Career Guides

Collaboration with SMEs


* Partner with technical experts and instructors to translate complex content into accessible, engaging learning materials.


* Facilitate content reviews and revisions to ensure accuracy and alignment with learning objectives.


* Confer with management, external customers, and staff, to determine Operator and Technical training needs.

Learning Technology Integration


* Develop SCORM/xAPI-compliant content for integration into the Learning Management System (LMS).


* Leverage tools such as Articulate Storyline, Rise, Camtasia, or Adobe Creative Suite to build interactive content.

System Administration


* Configure and maintain an LMS platform (e.g., Canvas, Moodle, Blackboard, or similar).


* Manage user accounts, roles, permissions, and enrollments, and updates.


* Provide Tier 1 and Tier 2 support to users, resolving technical issues promptly.


* Serve as the liaison with the CAT Learning Systems Support Team.


* Ensure system uptime, data integrity, and security compliance.

Evaluation & Continuous Improvement


* Conduct needs assessments and learner analysis to inform design decisions.


* Use feedback and data to evaluate course effectiveness and recommend improvements.


* Ensure alignment of learning objectives with business goals and performance outcomes.


* Evaluate and revise learning mater...