Senior Community Engagement Consultant - Evernorth Care Group - Remote (Phoenix, AZ)

Position Summary

The Senior Community Engagement Consultant is responsible for building and maintaining relationships between the organization and the community, focusing on promoting growth and business development.

This role involves identifying the needs of strategic partners, developing, and implementing engagement programs to drive growth, and fostering partnerships to align the organization's goals with new patient acquisition priorities.

In this role, the Senior Community Engagement Consultant will become an expert in Evernorth Care Group's value-based model of care and differentiators and communicate this effectively to brokers, prospective patients, and key community stakeholders.

This role will be a critical member of the Evernorth Care Group Growth Team, regularly exercising interpersonal skills and a high degree of autonomy.

This role will also be responsible for supporting the Growth Leader with all broker, community, and sales productivity and outcome reporting.

The position will be remote with expectation to attend growth, payor, and community events and to collaborate with clinical sites and other stakeholders in-person.

Occasional weekend and after-hours work is expected.

Duties & Responsibilities


* Represents Evernorth Care Group as the Senior Community Engagement Specialist with key stakeholders at payor/broker partnership events, community-based events, regional health care center locations, businesses, partner clients, senior communities, health fairs, and regional community events.


* Manages the regional design and execution of community events to inform prospective patients about their healthcare options.


* Develop pipeline of prospective patients' multiple engagement activities such as not limited to host Evernorth Care Group health education seminars, presentations, and community partner events that showcase the Evernorth Care Group model of care and services to prospective new patients, community members, and sales partners.


* Collaborate with assigned regional internal growth partners in accomplishing targets by networking and coordinating events with brokers, community partners, and payor teams.


* Drive membership/new patient growth at our clinical sites through the development of strategic analysis and track metrics to inform the ROI of these efforts.


* Maintain current knowledge of Medicare, Medicaid, and health economic trends in order discuss and provide input to prospective partners and patients.


* Develop grassroots outreach and engagement activities by canvassing in assigned Evernorth Care Group region.


* Follow up on the new lead generation to ensure onboarding of new patients and provide tours of Evernorth Care Group Health Centers.


* Perform appropriate business development activities as directed by Growth Leader.


* Adheres to and maintains current understanding of compliance requirements and organizational policies and procedures.


* Serve as regi...