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Occupancy Coordinator -YMCA of the North Shore

Join Our Team & Make a Difference in Housing and Community Support!

The YMCA of the North Shore is more than just a gym - we are a leading nonprofit committed to strengthening our community through youth development, healthy living, and social responsibility.

We are seeking a Leasing & Marketing Coordinator to help connect individuals and families with safe, welcoming housing while ensuring an exceptional resident experience.

About the Role
In this position, you will handle the day-to-day leasing and marketing activities for our apartment rentals, from move-ins to lease renewals.

You'll be a key player in ensuring smooth transitions for residents, maintaining compliance with regulations, and promoting our housing community.

What You'll Do:


* Schedule initial and annual recertification interviews


* Collect and process resident and applicant documents


* Accurately calculate income, assets, and other qualifications


* Ensure timely move-ins to minimize vacancy loss


* Maintain accurate and compliant waitlists


* Promptly and accurately maintain all file documentation within Onsite software


* Keep clear, confidential records of resident interactions and program outcomes


* Prepare move-ins and recertifications in compliance with company and regulatory policies


* Attend required meetings and complete assigned trainings


* Perform other related duties as assigned

What We're Looking For:


* Strong organizational and communication skills


* Ability to maintain confidentiality and accuracy


* Experience with leasing, property management, or related administrative work preferred


* Comfortable working with compliance guidelines and housing regulations


* Proficiency in computer systems and database management (experience with Onsite a plus)


* A positive, service-focused attitude with the ability to work independently and as part of a team

Why Work at the Y?


* Competitive pay and comprehensive benefits package


* Generous paid time off and holidays


* Retirement plan with up to 12% employer contribution after eligibility


* Professional development and training opportunities


* Free YMCA membership & program discounts


* The satisfaction of knowing your work makes a real difference in people's lives

If you are organized, detail-oriented, and passionate about helping people find and maintain housing, we want to hear from you!

Qualifications



* An associate's or Bachelor's degree in a related field is preferred.


* Strong understanding of issues facing low-income populations and a commitment to promoting social equity.


* Proficient computer skills with standard business software and office equipment.


* Excellent interpersonal and communication skills to work effectively with diverse populations.


* Strong organizational, problem-solving, and independent work skills.


* Ability to work collaboratively in a team environment.

Work ...




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