Claim Management Supervisor/Manager

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

At Schneider Electric, we believe access to energy and digital is a basic human right.

We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment.

We provide energy and automation digital solutions for efficiency and sustainability.

We are looking for Claim Management Supervisor/Manager to make an impact!

What you will do:
1.

Eliminate dissatisfaction by ensuring customer issues are well managed and ultimately prevented
- Ensure a reliable process is operating to solve customer complaints fast and effectively
- Escalate customer issues to the right organization whenever needed, and supports collaborative resolution in the customer's best interest
- Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them
- Collaborate with other organizations in order to contain, correct, and prevent problems affecting customers
- Lead execution of containment actions for known problems
2.

Monitor the technical return and quality cost
3.

Maintain ISO9001 certificate

Learn more about SE: 永續未來'由你決定

At least 3 years experience

Fluent in English communication

Customer oriented mindset

Strong influence skill with global mindset

Multicultural skills

Engineering background will be a plus

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, an...