F&B Server - Events - F&B Service - InterContinental® Hotel Dubai Festival City

Do you see yourself as a Banquets & Events Host/ Hostess for Events at InterContinental® Hotel Dubai Festival City? 

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you.

We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.  Imagine working for a company that gives you Room to be yourself.  Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels.

These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites.

In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:


* Attending banquet briefings to gain full knowledge of the overall events, particular allocation, guest expectations, particularly in relation to room layout, decorating stage set up etc., receiving supporting staff. 


* Assembling and disassembling tables and chairs with care, minimizing damage to equipment and walls, including scratches, paint chippings, etc.

and report all incidents requiring maintenance to the Manager. 


* Maintaining knowledge of policies and procedures and following Health and Safety practices at all times.


* Ensuring 100% guest satisfaction.


* Caring for the equipment and the property.


* Promoting positive guest and colleagues relations at all times.


* Demonstrating service attributes in accordance with industry expectations and company standards: 
+ Being attentive to guests 
+ Accurately and promptly fulfilling guests requests however busy and whatever time of day. 
+ Anticipating guests' needs
+ Maintaining a high level of knowledge which affects the Guest experience
+ Demonstrating a ‘service’ attitude 
+ Taking appropriate action to resolve guest complaints


* Taking personal ownership of the supporting team (casuals) and its responsibilities. 


* Ensuring on job skills training and proper utilization and allocation of casuals manpower, reporting challenges to management with sugges...