Federal HPC Linux System Administrator, Clearance TS SCI with Poly, On-Site, La Jolla, CA

Federal HPC Linux System Administrator, Clearance TS SCI with Poly, On-Site, La Jolla, CA

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

In this role, you will:


* Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff


* Answer customer inquiries concerning system software versions, product lifecycle, new releases, and third-party applications


* Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents


* Maintain system software and firmware revisions, including patches, updates, and OS upgrades


* Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution


* Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues


* Implement solutions, repairs and workarounds, fully documenting steps taken when required


* Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge


* Manage software issues for both the system and user applications, submitting and tracking bugs as required

Required Knowledge and Skills:


* Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security


* Technical skills to investigate and resolve complex problems


* Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g.

Perl, Python, C, etc.) preferred


* Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed


* Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion


* Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing

Required Education ...