Supportive Case Manager - Haverhill YMCA

Make a Lasting Impact: Become a Supportive Case Manager at the Haverhill YMCA

Are you passionate about working with youth and their families to ensure access to essential resources and long-term success? Do you have experience supporting vulnerable youth and a strong desire to help them thrive in every environment? If so, this may be the opportunity for you!

As a Supportive Case Manager, you'll play a vital role in helping children and families navigate YMCA programs and community-based services across Haverhill and surrounding areas.

You'll coordinate care, facilitate smooth program transitions, and act as a key liaison between families, the YMCA, and external agencies.

Your work will directly contribute to each child's safety, stability, and success.

A typical day may include:


* Conducting assessments and tracking youth progress toward established goals


* Completing reports and maintaining organized, accurate case documentation


* Conducting weekly site visits to observe, connect, and provide on-the-ground support


* Facilitating communication among families, YMCA staff, and outside service providers


* Ensuring program compliance and alignment with EEC regulations

What You Bring:
To thrive in this role, you have experience in human services, education, or managing supportive contracts, especially with youth and families facing barriers.

You're well-versed in local and state resources, familiar with Department of Early Education and Care (EEC) regulations, and capable of working both independently and as part of a collaborative team.

You're someone who:


* Connects easily with diverse populations


* Communicates clearly and compassionately


* Is highly organized and detail-oriented


* Can navigate complex systems with sound judgment and a calm, supportive approach

Why Join the Y?
Working at the YMCA means you're part of a mission-driven team dedicated to strengthening communities.

We offer a supportive work environment along with great benefits and opportunities for growth:


* Paid training and professional development


* Advancement across seven YMCA locations


* Free YMCA membership and employee program discounts


* Health and dental insurance (full-time employees)


* Three weeks paid vacation, plus generous sick and personal time


* 12% employer retirement contribution (once vested, no match required)


* Employer-paid life insurance

Qualifications



* Must provide and maintain documents and certifications within the educator file as required by the Massachusetts Department of Early Education and Care


* Must complete all trainings/certifications and program orientation in accordance with the Massachusetts Department of Early Education and Care and the YMCA of the North Shore


* Reliable transportation to ensure travel between multiple sites


* Spanish speaking preferred, but not required

The YMCA is committed to a policy of nondiscrimination and equa...