IT Service Desk II, Orlando, Full-time

This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.

Gathers requirements, makes technical recommendations, configures, and implements computer systems, subsystems or modifications to existing systems to achieve the objectives of projects assigned in the most efficient manner. 

Qualifications:


* Bachelor’s Degree that emphasizes Math, Business or computer science with 1 year of system support and analysis, Associates Degree/Certification.


* 2 years of help desk experience.


* Efficient in completing assigned tasks individually or as part of a team.


* Strong technical knowledge and be able to use that knowledge to analyze and resolve technical issues efficiently with minimal supervision.


* Experience with Norton Ghost, Cisco VPN, and Active Directory a plus.

(Preferred)

Hours: Full-Time, 40 hours per week 

Location:  Brooks Rehab at 2705 Simpson Rd #111, Kissimmee, FL 34744.

 Additional travel to various clinics in Orlando region required 

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:


* Competitive Pay


* Comprehensive Benefits package


* Vacation/Paid Time Off


* Retirement Plan


* Employee Discounts


* Clinical Education and Professional Development Programs