KYC Operations Business Manager - Vice President

Join the Commercial & Investment Bank (CIB) Finance & Business Management (F&BM) team as a strategic, analytical, and energetic professional supporting the Wholesale KYC Operations (WKO) team with Client Onboarding & Documentation (CO&D).

This high-impact leadership role ensures senior management across the CIB has visibility into major initiatives, business metrics, financials, and data insights to achieve strategic objectives.

As a Business Manager Vice President in the CIB F&BM team, you will partner closely with senior Operations leaders and key partners across CIB Finance, Business Management, and Data & Analytics teams to enable effective end-to-end execution.

Your role involves budgeting, forecasting, executive presentations, and impactful data analysis to support WKO strategy.

Job Responsibilities:


* Partner with WKO and CIB F&BM team to budget and forecast headcount and direct expenses.


* Participate in activity-based costing to allocate expenses across products and LOBs.


* Prepare executive presentations, packaging projections and performance trends into cohesive stories.


* Design management reporting packages to communicate business results transparently.


* Coordinate deliverables with business managers, finance, project managers, and other F&BM teams.


* Analyze large data sets to create impactful analysis for WLS strategy development.


* Create executive-level presentations using PitchPro+.


* Communicate directly with senior stakeholders, demonstrating strong professional presence.


* Collaborate with peers across business and staff areas to achieve goals.


* Influence colleagues at all levels in the business.


* Develop strong, positive relationships with business stakeholders.

Required Qualifications, Capabilities, and Skills:


* College degree.


* Minimum of 5 years of relevant experience in banking or Financial Services.


* Strong presentation skills and ability to tell the story on initiatives.


* Ability to work collaboratively and develop strong partnerships with multiple levels of employees.


* Strong oral and written communication skills.


* Ability to handle multiple priorities and produce successful results in a fast-paced environment.


* Ability to interpret and present complex data.


* Mature, independent, highly organized, self-motivated, and a team player.


* Strong PowerPoint and Excel skills required.

Preferred Qualifications, Capabilities, and Skills:


* Ability to achieve goals without direct control over all resources.

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