Senior Product Delivery Associate, Connected Ecosystem

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.

In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Wholesale Digital Lending Product team, you are trusted with enabling the delivery of products in a stable and scalable way.

Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities


* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies


* Supports the completion of change management activities across functional partners including UI/UX Designers, software developers/engineers, technology, design, UAT, and data teams, and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements


* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources


* Collaborate with the Product Manager and stakeholders to identify new product opportunities through user research and discovery, aligning with business, customer, and market needs.


* Conduct detailed analysis of business processes and workflows to identify areas for improvement, considering upstream and downstream implications of new product features in digital channels.


* Gather and document clear, concise, and comprehensive business requirements, facilitating meetings and workshops to gather information and validate these requirements.


* Work closely with engineers to enable them to identify the critical path, prioritize, and execute upon requirements.


* Assist in the design, testing, and implementation of new systems and processes, analyzing, tracking, and evaluating product metrics.


* Provide training and support to end-users for successful adoption of new systems and processes, acting as the primary point of contact for product-related inquiries and issues.


* Synthesize insights from research, stakeholder/SME meetings, platform engagement, and user feedback to prioritize improvements and new feature ideas that will deliver business objectives and user benefits.

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Demonstrated performance in either product management or relevant domain area


* Experience executing operational management and change readiness activities


* Experience in product deployment processes, process improvement or other optimization systems, and experience working closely with cross-functional teams and executive leaders/stakeholders to define and drive product strategy and roadmap


* Demonstrates a good understanding of digital channels, technology st...