Wholesale Know Your Customer Officer

Join our dynamic Commercial Banking Client On-boarding (CBCO) Know Your Customer (KYC) Organization, where we lead the charge in supporting client coverage by fulfilling essential Anti-Money Laundering (AML) and KYC requirements.

As a Wholesale Know Your Customer (KYC) Officer within the Commercial Banking Client On-boarding (CBCO) Know Your Customer (KYC) Organization, you will collaborate closely with Bankers and AML/KYC Operations to ensure all client KYC records meet stringent regulatory standards.

In this pivotal role, you will deliver high-quality and timely completion of due diligence requirements at both the inception and renewal of client relationships, joining a team committed to excellence and compliance in every client interaction.

Job Responsibilities:


* Consultatively manage client and partner expectations and understanding.


* Take ownership of the KYC/AML and client experience.


* Ensure KYC/AML deliverables are met, holding internal partners accountable.


* Maintain a thorough understanding of KYC/AML processes, addressing delays and inefficiencies.


* Effectively manage operational risk by maintaining diligent awareness of process risks.


* Escalate risk items appropriately and drive issues to resolution.


* Support bankers in the client selection process to effectively manage client risk.


* Independently oversee the renewal cycle of Due Diligence Forms in partnership with Relationship Management.


* Be accountable for timely portfolio management while upholding quality standards.

Required qualifications, capabilities and skills:


* BA/BS degree or equivalent work experience in financial services.


* Ability to properly identify AML risks and apply the AML/KYC policy concepts.


* Strong verbal and written communication skills.


* Excellent time management and organizational skills.


* Strong analytical and problem-solving skills.


* Willingness to travel as needed (less than 25%) to support various client coverage teams.

Preferred qualifications, capabilities and skills:


* Working knowledge of risk factors that may impact specific products and industries.


* Ability to multi-task effectively and leverage internal resources.


* Excellent attention to detail.


* Strong client focus and ability to partner with various internal groups.


* Independent, self-motivated with an ability to adapt and be flexible in a team environment.


* Previous credit training or underwriting experience.


* Ability to navigate client relationships and product usage.

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