Experience Design Vice President

About the Team

J.P.

Morgan is transforming future of private banking by incorporating strong Product and Design discipline along with emerging technologies into the products and services we create.

The Global Private Bank Design team is dedicated to creating cohesive, industry-leading products and experiences that help clients and employees achieve their goals.

Our teams consistently innovate while adhering to the firm's data sharing principles of security, client control and convenience, and privacy.

About the Role
As the Experience Design Vice President for our US Client-facing digital offerings, you will be a key leader in shaping the future of private banking at J.P.

Morgan.

Your deep expertise in research and experience design will be vital in crafting innovative products and experiences that empower our US clients to effectively manage their financial needs.

You will spearhead strategic initiatives that enhance both client and advisor experiences, ensuring that our digital offerings are both valuable and user-friendly.

This role requires hands-on design and team management, where you will collaborate with a diverse team of professionals including researchers, product designers, content writers, product managers, engineers, and business partners who share your commitment to delivering cutting-edge financial digital products and services, such as trading and advice platforms.

Your leadership will guide the design and development of digital products and services specifically tailored for US clients, strengthening client-advisor relationships while reducing complexity in their financial interactions.

Key Responsibilities:


* Leverage your deep understanding of research and experience design for digital products to lead the design and development of offerings tailored for US clients.


* Be at the forefront of our efforts, directly responsible for decisions that shape client and advisor experiences



* Collaborate with a multi-disciplinary team to deliver distinctive and innovative financial digital products and services.



* Perform in a hands-on design and team management role, guiding the performance and development of designers.



* Communicate effectively with stakeholders, development, and product teams to ensure alignment and successful execution of design strategies.

Required Qualifications, Skills, and Capabilities:



* 6+ years of design experience within the industry, with 3+ years of experience managing teams and guiding the performance and development of designers.



* Direct hands-on design experience within Figma, and experience with leading usability testing, including script writing.



* Experience working within design systems and handling complex user journeys, particularly in enterprise or consumer settings.



* Ability to distill complex problems into simple, elegant solutions and make informed decisions that guide product direction.



* Strong communication skills, with the abil...