Home Achievement Programme Coordinator

HAP Coordinator

Nicholas House, St Albans, Herts

Permanent, part time (18 hpw), Three days a week 6 hrs

Pay £13.21 per hour (salary £25,838 per annum [pro rata]), and great benefits including Health Cash Plan

Home, a place where you belong

Unlock your potential as our HAP (Home Group Achievement Programme) Coordinator! As a beacon of support in our LIFE (Living Independently Feeling Enabled) model, you'll support individuals with alcohol or substance misuse needs toward a better future.

Join us as an inspirational coordinator, supporting our customers in maintaining their tenancies, fostering independence, and reaching their LIFE goals.

Be part of a transformative journey and make a real impact today! 

Typical day as a HAP Coordinator


* To support customers in completing their HAP modules in particular sustaining a tenancy. 


* Customer group Parent and Child service.


* Weekly HAP appointment with individual customers.


* Register all new customers onto HAP 


* Ensure customers complete 3 modules during their stay. 

Fancy going home each day knowing that you have helped change our customers lives for the better.

You’ll do that here, working for one of the Top Ten Great Place to Work in the UK!

You bring


* Written and communication skills need to top notch.

From typing and talking, you will do it all.


* Curiosity and motivation will set you up to be a self-starter.

Your solution focused to get the best results for all.


* Passion and a can-do approach to help our customers make positive and lasting changes to their lives.


* Confident in ‘selling’ the benefits of the programme to improve customers skills and knowledge.


* You will be delivering training and offering support to front line colleagues giving them all the tools and confidence they need for this to be a success.


* An eye for detail to quality assure the information you receive.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team 

Looking for a job where you really belong? Where you can be, well you!  Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers.

You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! 

Job details


* We’re open to agreeing a work pattern with you


* Manage own diary


* Able to use technology for inputting data for our HAP programme.


* You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work.

We want all our colleagues to be who they truly are here.

Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.

Together we make Home Group a great place to work!

What’s in it...