VP Technology Services and Delivery

Description & Requirements

As the VP of Technology Services and Delivery, you will play a pivotal role in aligning strategic initiatives and driving technical delivery excellence within the Engineering Services and Delivery organization.

Reporting directly to the SVP, you will provide strategic support, project leadership, and serve as a trusted advisor, while also overseeing key functions typically associated with such a role.

Essential Duties and Responsibilities:
- Lead multiple support teams responsible for advanced technology design, development, integration, testing, training, deployment, operations and/or maintenance efforts.
- Direct multiple activities of an integrated team of technical, organizational, and business process improvement staff to execute the business plans, interface with other functions and outside personnel, investigate and resolve problems, and prepare capital and operating budget requests.
- Oversee all aspects of the business unit to include the operational performance, strategic planning, contracting actions, subcontractor management, human resources assignments, recruiting, hiring, financial management, budgeting, and business development.
- Work proactively and effectively with clients, and deliver high quality work products in a timely manner.
- Provide leadership in recommending, developing, and communicating approaches for resolving specific issues.
- Effectively communicate with personnel at all levels in the organization, preparing and briefing senior management on contract performance regularly.

Strategic Planning & Execution

• Partner with the SVP to define, operationalize, and communicate the strategic vision for IT Engineering and Delivery.

• Translate high-level goals into actionable programs and roadmaps, ensuring alignment with broader business objectives.

• Manage key strategic initiatives from planning through execution, often acting as project owner or executive sponsor.

Delivery Oversight & Operational Excellence

• Work with engineering, product, and delivery leaders to improve program/project delivery performance and outcomes.

• Track and report progress on KPIs, OKRs, and key engineering initiatives; anticipate risks and proactively resolve roadblocks.

• Promote adoption of delivery best practices, Agile frameworks, DevOps, and continuous improvement methodologies.

• Develops, submits and manages the operational and budgetary requirements for technology solutions to support OCDIO strategy and business needs.

Submits regular progress reports to management in context of timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to an approved budget.

Organizational Effectiveness

• Optimize team structures, processes, and communication flow across global IT and engineering teams.

• Drive cadence for executive reviews, staff meetings, and key leadership forums.

• Develop dashboards and reporting mechanisms for business operations...