Command Center Analyst
This position operates on-site in Washington, D.C.
This position is not remote or hybrid.
This is not a Cybersecurity position
Summary Description
Under the general supervision of the on-duty Senior GSOC Analyst, the GSOC Analyst performs the monitoring, response, and communication duties within the operational environment of the 24/7 Headquarters Command Center (HQCC).
WO's responsibilities are to monitor and respond to real-time incidents and emergencies.
Services must be provided in a thorough and timely manner to ensure the safety and well-being of staff and facilities.
Essential Duties/Responsibilities
* Monitor incidents and events in real-time for general awareness and issues that could impact staff, operations, and reputation.
* Monitor, operate, program, and control automated access control, IP-based closed-circuit television, fire detection and alarm, land mobile radio, telecommunications, and other public safety systems used to support operational processes according to defined Standard Operating Procedures (SOPs).
* Recognizes crises and initiates coordinates and manages operational response activities to incidents and emergencies using independent judgment and professional training under incident management and SOPs.
* Answer emergency and non-emergency telephone lines, and process and transmit requests for service according to defined SOPs.
* Develop draft reports, alerts, warnings, and notifications for submittal to the Watch Commander.
* Receive, process, and disseminate non-emergency requests for service and resources according to defined SOPs.
* Evaluate, categorize, format, and document all information and actions to ensure accuracy and completeness.
* Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability
* Support daily operations of the Protective Services Unit (PSU).
* Evaluate, categorize, format, and document all information and actions to ensure accuracy and completeness.
* Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability.
* Perform functional checks of systems and applications for preventive maintenance measures, and to mitigate failures, and ensure operational performance, integrity, and availability.
* Support daily operations of the Protective Services Unit (PSU).
* Other duties and responsibilities as assigned
Education Requirements
A graduate-level degree in management, security/emergency management, criminal justice/criminology, security policy studies, or a related field is required.
Work Experience
* Must have one (1) + years experience in a related field preferred
* Significant exposure to risk analysis and incident management
Skills
* Technical aptitude to effecti...
- Rate: Not Specified
- Location: Washington, US-DC
- Type: Permanent
- Industry: Finance
- Recruiter: Crisis24
- Contact: Not Specified
- Email: to view click here
- Reference: 11939
- Posted: 2025-07-10 08:28:06 -
- View all Jobs from Crisis24
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