Lead Support Worker

Lead Support Worker

Farnborough, Hampshire

Permanent, full time (37.5hpw), rota working

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)


* Supporting working age adults with primary mental health needs and secondary needs of substance misuse, physical disability, learning disability and autism.


* You will start your shift with a handover ensuring you have up to date information about our customers and any changes in presentation, risk etc.


* You will manage your own diary and be responsible for completing support sessions focused on things like making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation when they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.

Plenty of time to collaborate with colleagues too and external agencies too.


* You will also be our Client Involvement Lead and will be key to organising customer meetings' and helping our customers to feel that they have a voice within the service

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team

You’ll join Manager Jay and our Buller Court Mental Health team, we’re super passionate about what we do! We’re really proud of our service and are a supportive bunch!

Job details


* We aim to be flexible when agreeing a working pattern with our colleagues but we know for definite that you will be needed to work a mixture of earlies, lates, and your fair share of weekends and bank holidays. 


* Manage your own c...