Employee & Labor Relations Manager

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Job Function:
Human Resources

Job Sub Function:
Employee & Labor Relations

Job Category:
Professional

All Job Posting Locations:
Huejotzingo, Puebla, Mexico, Mexico City, Mexico

Job Description:

We are searching for the best talent for Employee & Labor Relations Manager to be in Mexico City.

Purpose:

The Manager, Employee & Labor Relations (ER/LR) is responsible for delivering Employee Relations and Labor Relations Services within a country or cluster of countries. 

You will be responsible for:

• Manage assigned operational activities to achieve target key performance indicators, operational level agreements and service levels. 
• Ensure timely and compliant handling of all assigned grievance, discipline and policy interpretation requests and provide advice and counsel to ER/LR Specialists. 
• Conduct collective bargaining agreement negotiations and contract administration
• Be the focal point for labor relations matters at the manufacturing plant. 
• Drive direct interventions with Managers and employees on most sensitive cases and or escalations. 
• Stay current on country (countries) employment and labor practices. 
• Ensure workplace policies are current and in compliance with applicable local laws and notify management of regulatory changes. 
• Develop ER/LR policies for a region or a country. 
• Attend hearings at Courts, the Ministry of Labor and other government agencies. 
• Deliver ER/LR training for ER professionals, BUHR and People Leaders. 
• Deliver ER/LR change and communications work, including, but not limited to, stakeholder management. 
• Develop staff capability, knowledge, skills and understanding of the country or countries and work locations by organizing frequent functional/operational training and knowledge sharing activities for members of the team. 
• Conduct environmental scans and participate in significant workplace events (such as the planning and execution of RIF’s, M&A’s, etc.

at the cluster/country level). 
• Understand the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Service Level Agreements and meet customer service standards. 
• Interpret and translate business metrics into insights. 
• Make recommendations on continuous improvement opportunities to enhance provision of services by reviewing and providing feedback on operational processes, policies...