Admin Services Assistant - Milwaukee, WI

Description & Requirements

Join our team supporting the Wisconsin FoodShare Employment and Training (FSET) program!

As an Admin Services Assistant at Maximus, you'll play a vital role in keeping our office operations running smoothly.

Each day starts by checking and logging messages from the General Office, ensuring clear communication across the team.

You'll prepare orientation folders, laminate seasonal signs, and scan documents to keep our digital records up to date and accessible.

This is a great opportunity to be part of a mission-driven program while keeping things organized, efficient, and welcoming.

If you're detail-oriented, reliable, and love being the behind-the-scenes support that makes a big difference - we'd love to hear from you!

Why Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.

smooth operation of project activities.

The ideal candidate will have proficiency in Office applications (excel, word, outlook) and previous customer service experience.

Essential Duties and Responsibilities:

- Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.

- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.

- Type or generate letters and other documents as necessary.

- Assist in the maintenance of the office record and filing systems.

- Retrieve, log, and route correspondence (faxes, email, letters, etc.).

- Prepare and log outgoing and incoming shipments.

- Ensure document control of mail and project correspondence.

- Handle mail and postal machine.-Assist with coordination of meetings both internally and with the customer and participate as necessary.

- Backup support for recording and provid...