Associate II - Investment Middle Office Services - Client Operations

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As a Client Operations Associate within the Investment Middle Office team, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the investment operations to our end clients.

You will deal with all stages of the lifecycle for each product, from broker matching to management of the client's custodial network, lifecycle events, ensuring timely settlement of trades and cash, management of claims and overdrafts, client/regulatory reporting and input into the production of our Investment Book of Record delivery (IBOR).

Job responsibilities


* Be a point of contact within the Global IBOR team for a client, or clients, and internal partners


* Build strong relationships in order to support key interactions and continued premier service delivery


* Own and/or oversee various components of the daily operational activities essential to the construction and delivery of middle office services


* Be a communication source for escalation of issues, service updates, and progress updates for the Client or across internal partners.


* Maintain robust standard operating policies (SOPs), procedures and guidelines to meet corporate risk and control standards and principles


* Participate and/or own key projects or tasks to ensure the continued IMOS global strategy is maintained as required, including new client onboarding.


* Build solid and interactive internal relationships with our global operations partners, client service and other products, including Front Office, Performance & Risk, and Compliance teams


* Work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery


* Own and oversee the IBOR, Reconciliations and transaction lifecycle management


* Work with management to achieve 100% timeliness and accuracy and seamless integration in a 'follow the sun' model


* Be able to work cross functionally with technology, service, product and other operations teams to manage the entire IBOR service delivery

Required qualifications, capabilities, and skills


* Bachelor degree or prior work experience


* Strong technical skills including accounting principles and theories


* Understanding of OTC instruments / Exchange Traded Derivatives / Fixed Income Securities / Equity products and other financial instruments


* Ability to be effective in a global operating environment and a matrix management organizations


* Ability to build and maintain effective wo...