Complex Director of Sales - Hotel Ivy and Westin Minneapolis

About Us

Hotel Ivy is a true luxury, Forbes recommended hotel in downtown Minneapolis.

We're an intimate, boutique hotel with a limited 136 guestrooms and unique event spaces.

From our famed Penthouse atop the Historic Ivy Tower, to our three new onsite restaurants and bars, and our Forbes 4 Star retreat at Anda Spa and Fitness, we're the perfect complement to time spent in the Twin Cities! Our gracious team is ready to welcome you to the family.

You can be part of a passionate group of people that has fun, works hard, and loves one another.

When you join the HEI family, you also get the benefit of the HEI Loves culture.

HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.

Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets.

Strategies to include market mix, pricing, status, and direct sales.

The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

Essential Duties and Responsibilities

• Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.

• Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.

• Ensure training programs are conducted regularly and HEI standards of performance are met.

Give guidance and counsel staff toward improvement.

• Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.

• Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies.

Make reasonable recommendations to improve potential from various markets.

• Develop and conduct persuasive verbal sales presentations ...