Lab Assistant - Support Services

The Clinical Lab Assistant will: perform tasks of lab report retrieval, report distribution, report filing and other lab process flows and clerical functions.

Ensure accurate and timely data entry, scanning, and faxing.

Provide excellent customer service on the phone and in person to all patients, doctors and other medical staff.

Ensure proper patient identification and labeling of specimens.

Follow all clinic and laboratory policies and procedures.

Perform CLIA waived and moderate complexity testing.

Must be able to troubleshoot, prioritize specimens (STAT, ASAP, Routine, Pre-op, etc.), multitask, and be flexible in order to accommodate the needs of the laboratory.

Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care.

We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Schedule: Monday - Friday 9am to 5:30pm

Hiring Range: $21.71 to $27.20, commensurate with experience.

EDUCATION AND EXPERIENCE:


* High school diploma or equivalent required.


* Minimum of two years' experience working in a healthcare, laboratory, and/or combination of education and experience in phlebotomy/lab sciences strongly preferred.


* Must be detail oriented and have strong organizational skills.


* Must be able to distinguish colors and shades.

ESSENTIAL FUNCTIONS:


* Maintain lab files of reports and orders, rotating and purging files per procedural guidelines.


* Observe CLIA and Medicare retention guidelines for retention of results and lab test orders.


* File lab result copies in an orderly, clearly identifiable, and easily accessible manner.


* Perform biannual storage audit of STAT record retrieval per procedural guidelines.


* Enter accurately into information systems the specimens for couriers, verifying that specimens are labeled legibly and accurately, and that Reference Lab requisitions are correctly completed.

Generate Face sheets to attach to Reference Lab requisition for patient billing information.


* Fax or mail results accurately using fax and mail worksheet.


* Enter accurately into information systems Hemoccult stool specimens.


* Compile, run, and distribute the weekly Lab Outstanding Orders Report.


* CLIA waived Lab Testing / Quality Control


* Perform CLIA waived lab tests accurately, reporting within specified turnaround times.


* Verify sample identification.


* Record test results accurately and legibly.


* Notify, with appropriate documentation, Provider and staff within established, acceptable times for "panic" values.


* Refer specimens of "panic" value to Clinical Lab or Reference Lab for confirmation of panic value result.


* Access laboratory results for clinical staff documents accordingly.


* Perform and document quality ...