FSQA Data & Systems Manager

As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential.

We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

The salary range posted represents the low and high end of OSI's salary range for this position.

Salaries will vary based on various factors, including but not limited to, location, education, skills, experience and performance.

Base salary is one component of OSI's overall total rewards package.

Other components may include bonuses, special pay programs, comprehensive time off, 401k with match and a full suite of benefit offerings for you and your family.

Position Summary:

This role represents FSQA on the OSI continued path to paperless by analyzing requirements, creating, and maintaining system components, defining data governance systems and linking FSQA programs and policies in the Safety Chain, EnviroMap and similar platforms.

This position is responsible for coordinating analysis of data from multiple FSQA systems, management of customer complaints, assessing compliance to OSI and customer Food Safety and Quality System requirements.

Principal Duties & Responsibilities:

• Job is an individual contributor.

• Job is an individual contributor and has no direct reports.

• Lead analysis of large and complex data sets using statistical methods from internal and external sources to enhance decision making and shape strategy.

• Design and deliver training programs to equip FSQA teams with the skills necessary for interpreting data and making data-driven decisions, ensuring real-time data is effectively utilized to improve quality and safety across all facilities

• Validate and troubleshoot data inconsistencies found in food safety reports aligned with OSI policies.

Strive for data integrity and perform data cleanup activities.

• Lead dashboard creation and maintain food safety and quality focused dashboards for each OSI facility.

• Provide the technical team with the results of statistical analyses in the form of an effective data visualization such as graphs, charts, and tables for further review and evaluation

Maintain corporate plant linkage to regulatory and customer databases

• Represents FSQA on OSI's continued path to paperless by analyzing requirements, creating, and maintaining system components, defining data governance systems, and linking FSQA programs and policies in the Safety Chain, EnviroMap and similar platforms.

• Manage customer complaints for OSI North America including complaint entry, communication to plants and reconciliation

• Work with facilities in developing templates, charts to recor...