Customer Business Manager - Pharmacy

Customer Business Manager - Pharmacy

Job Description

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day.

From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex ®., Huggies ®., VIVA, U by Kotex ®., Poise ®., Depend ®.

brands improve the lives of people around the world.

Kimberly-Clark proudly leads the way in providing better care for a better world. 

Led by Purpose.

Driven by You.

About the Opportunity:

This Customer Business Manager is an integral member of the KC Pharmacy & Professional Care Team.

This Member will make a strong contribution to a high performing Sales team and culture within KC.

The right person for this position will be looking to further develop their Customer Business Management Manager skills and lead the acceleration of growth in the Pharmacy Channel with future aspirations of other roles within the organisation. 

Reporting to the Account Director – Pharmacy & Professional Care, this role is responsible for the management of the Pharmacy Channel at KCA, which includes the management of Wholesalers, major level 1 pharmacy groups (Chemist Warehouse, Priceline and Terry White Chemmart) and select Level 2 customers.

This role is a critical leadership role in the consumer sales organisation with a high level of financial responsibility and responsibility to deliver organisation growth.

As a key senior leader in the Pharmacy and Professional Care team, ensure that priority for the team has an enterprise view with focus on Our Ambitions, Strategies, Ways of Working, Values, and Goals.

As well as this, it is absolutely crucial that this role nurtures the future sales talent, as such, a passion for coaching and leadership is critical. 

Responsibility Areas:

 

Management of Strategic Customer Relationships in the Pharmacy Channel
Achieve both Sales, Profit and Growth in the Pharmacy Channel Build and manage the relationships with key stakeholders within customer channels to deliver sales growth in line with overall Pharmacy Targets Achieve superior competitive advantage for KCA by developing and maintaining strong trading relationships with Key Customers and all stakeholders.

Work with direct reports to create, build and implement customer plans aligned to core channel strategies

 

Input to the Category Annual Plans to create account specific plans within Pharmacy
Successful planning, collaboration and execution of category annual plans in the pharmacy channel Be the strategic voice of the customer in KCA, ensuring that customer plans are central to how we bring our brand plans to life in a way that drives long term Sales & Profitability for both Customers and KCA.

Develop, in collaboratio...