Director of Analytics - MD Live - Hybrid

Location:Any Cigna US Office

MDLIVE is seeking an experienced Director of Analytics to lead the business's analytics, insights, and business intelligence functions.

They will contribute to the strategic direction of the organization and routinely help identify, raise awareness, and contribute to solutioning the most impactful opportunities for performance improvement in the business.

The Director of Analytics will partner with senior leaders, partner organizations, and clients to align actionable insights and opportunities with operational workflows.

The ideal candidate will be able to learn new information quickly, have exceptional business acumen, be willing to lead by example and work alongside their team, be familiar with a variety of data domains (clinical, administrative, claims, & finance), and have experience in or working deeply with health plans and provider organizations.

RESPONSIBILITIES:


* Build, lead, and manage the analytics team to deliver high-quality insights and data-driven decisions.


* Collaborate with business stakeholders to understand their needs and provide actionable insights that align with operational workflows.


* Design and execute a multi-year enterprise data analytics strategy aligned with MD Live's growth and objectives.


* Champion the modernization of our data infrastructure, enabling scalable and efficient analytics workflows.


* Build and maintain a comprehensive analytics framework with tight data governance and development lifecycle that ensures data integrity, accuracy, consistency, compliance, and stakeholder trust.


* Design and develop enterprise-grade BI dashboards using out-of-the-box Tableau features, custom visualizations, and advanced analytics.


* Partner with business units to identify analytical opportunities, prioritize projects, and translate complex data into meaningful business impact.


* Manage stakeholder expectations and influence cross-functional teams, align priorities across clinical, operational, and executive leadership, and communicate complex data concepts to non-technical audiences.


* Work with stakeholders to define and improve standardized and ad-hoc analytics/reporting capabilities.


* Create a positive, collaborative team environment built on open communication and trust.


* Set clear goals and KPIs, delegate tasks, and manage project timelines and deliverables.


* Monitor team performance, provide coaching, and drive continuous improvement.

QUALIFICATIONS:


* HS Diploma or GED required.


* 8+ years with demonstrated leadership and experience with the following: Advanced analytics, business process optimization, consulting, financial analysis, mergers and acquisitions, strategic planning, provider payment strategy.


* Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.


* Experi...