Sr. Business Analyst, Benefits – North America

Key Responsibilities


* Serve as the Subject Matter Expert on benefit program procedures and processes in being the bridge between vendors and IT Solutions.


* Define business requirements and support functional design efforts for development requests.


* Develop and maintain strong relationships with benefit vendors to ensure seamless integration and service delivery.


* Oversee production support scope in working on the program administration.


* Coordinate business testing efforts in IT Solutions and follow the development lifecycle


* Support the day-to-date process execution on benefit programs.


* Identify opportunities for process improvements and automation within benefit program administration.


* Coordinate reporting requests of internal/external stakeholders on benefit program data

Key Qualifications

Minimum Requirements


* 3+ years of benefits experience


* 2+ years of business analyst, data analyst or similar role experience


* Experience in defining requirements and using data to draw business insights


* Bachelor's degree in Business Administration, Human Resources, or a related field.


* Strong proficiency in Excel.


* Excellent organizational and time management skills.


* Strong investigative, analytical skills


* Exceptional communication and interpersonal skills.


* Ability to work effectively in a fast-paced, dynamic environment.


* Languages: Fluent in English (additional languages are a plus).

Cultural Awareness: Demonstrated understanding of working in diverse cultural environments.

Preferred Requirements


* N/A

Experience in Workday Compensation and Advanced Compensation modules, ability to work within Excel with VLOOKUP/Pivots. 

EOE, disability/veterans