SR Functional Engineer, Digital Customer Solutions

SR Functional Engineer, Digital Customer Solutions

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development.

In this role, you’ll help us deliver better care for billions of people around the world.  It starts with YOU. 

In this role, you will:


* Conduct business process analysis and collaborate with stakeholders to identify areas for improvement that can be addressed through technology.


* Translate business requirements into functional specifications and work closely with IT development teams to design and deploy solutions.


* Leverage skills in Agile Methodology to facilitate adaptive planning and iterative development cycles.


* Apply data analysis techniques to interpret complex data sets, enhancing decision-making processes.


* Organize and coordinate User Acceptance Testing (UAT) to validate system functionalities against business expectations.


* Excel in communication and problem solving to collaboratively address issues and achieve successful project outcomes.


* Maintain a detail-oriented approach to ensure accuracy in documentation and system implementation while prioritizing tasks to meet project deadlines.


* Support in the definition of functional business requirements to ensure strategies and solutions align with business needs.


* Design high quality end-to-end solutions to meet the business needs both now and in the future by ensuring solutions are fit for purpose, scalable resilient and secure.


* Define detailed functional specifications according to which solutions are defined, managed, and delivered.


* Ensure design practices, artefacts and processes are in line with leading industry patterns and practices.


* Identify and mitigate existing business risk or risks associated with solution design and delivery.


* Build expertise of best-in-class solutions / technology.


* Role will report to the Platform Manager, Enterprise Order Fulfillment - Customer Solutions.

Role will not have any direct reports.

Key Interfaces: Business Partner, Business Analyst, Project Manager, Enterprise Architect, Business Client, Internal DTS teams and other software developers.

External Interfaces: 3rd party tools integrated with the SAP system.


* Works directly with Business resources and Developers to drive functional/technical solutions for business requirements within complex projects.


* Maintains in-depth understanding of functional landscape for their capability area.


* A good understanding of FMCG business processes and the ability to translate business requirements into functional goals.


* Integration knowledge: ...